Supreme Littleness Designs is not an elaborate enterprise and as a result is not VAT registered. We are charged VAT on our materials and equipment, but our customers are not charged any tax on their orders. EU customers may have to pay the VAT of their own country when a package arrives in their country. Customers may have to pay a handling fee to their own Customs department, but this will vary from country to country.
Ordering Designs
All Supreme Littleness Designs orders are processed in East Lothian, Scotland.
Secure online payments are made available. Please be sure to read details of shipping costs before placing an order.
NO STOCK IS KEPT. EVERYTHING IS CUT TO ORDER. So, please, factor that in when ordering and when expecting an order to arrive. Please allow 14 days for UK delivery.
Returns & Replacements
Supreme Littleness Designs will try to ensure that all products are properly checked before posting.
According to Distance Selling Regulations, customers have the right to cancel orders without giving a reason.
If you are unsatisfied with your purchase, please Contact Us within seven working days of receipt of the order. Goods in saleable condition can be returned at the cost of the customer for a full refund less ‘shipping costs’.
The customer is responsible for the costs incurred in returning items, except in cases of faulty, damaged or wrongly supplied goods. A deduction shall be made from the refund of any direct cost of collecting the goods. The goods must be returned in the condition that they were first supplied. The customer will be refunded within 30 days of cancellation.
Missing items, damaged goods or any other disputes should be reported either by email or by post within seven working days of receipt. The items may be returned for a full refund (including postage) or replacement. We will make every effort to replace damaged goods but if replacement is not possible, or if an order is cancelled for any other reason, our only obligation shall be to refund the full purchase price of the item(s).
Goods
All the products are supplied unpainted and unassembled. Photographs are for display purposes only and in some cases can be used as painting guides.
MDF in Manufacture
We only use laser-safe medium-density fibreboard (MDF). This is a high grade MDF specially produced for laser cutting that has a superior low-formaldehyde resin binder. This MDF is more expensive than standard MDF. But the cost is immaterial when considering the health and safety benefits for both manufacturer and customer.